Artificial Intelligence (AI) is steadily becoming a mainstream enabler in India’s workplace ecosystem, transforming not only high-tech industries but also day-to-day tasks across traditional sectors. According to a recent workforce survey conducted by hiring platform Indeed in May 2025, Indian employees are increasingly viewing generative AI, agentic AI and automation tools as critical to their careers — not just as productivity enhancers, but also as key drivers of long-term employability and growth.

The study engaged 3,001 professionals from 12 different industries, capturing sector-wide trends.
A significant 43% of respondents said they feel confident about adapting to fast-evolving AI technologies over the next two to five years, indicating a high level of awareness and willingness to engage with digital transformation.

Mid-career professionals lead the upskilling wave

The report points out that mid-career professionals (aged 35–54) are emerging as the most enthusiastic and confident group regarding AI adoption:

This insight challenges the perception that only younger workers are at ease with new technologies. Instead, mid-level workers are proactively investing in building AI skills to remain competitive and transition to higher-value or leadership roles.

AI adoption goes beyond tech roles – even blue-collar workers benefit

Another noteworthy observation from the report is that AI is not restricted to white-collar or tech-centric tasks. Nearly 70% of surveyed blue-collar workers acknowledged that AI tools help them do their jobs more efficiently. Many workers are already using generative AI for customer service scripts, documentation, and process management, underlining the democratisation of AI usage across job categories.

This shift towards inclusive AI adoption suggests that advanced digital tools are now being integrated even into front-line and operational workflows, making upskilling an imperative for workers at every level of the employment spectrum.

Employers expected to provide structured support

Indian employees are also expecting structured training support from employers. Around 29% expressed a preference for self-paced learning modules, while many others want dedicated time during office hours to develop AI competencies. This feedback signals a growing expectation that organisations will play an active role in reskilling their workforce to ensure smoother technology transitions.

AI transition brings risks—but also opportunities

While the mood overall remains optimistic, the report also acknowledges the potential risks of rapid AI adoption. Citing a Goldman Sachs study, Indeed’s report warns that global unemployment could increase by 0.5% during the AI transition phase, particularly in roles such as accounting, programming, and customer support — which are highly susceptible to automation.

However, industry experts quoted in the report noted that reskilling and AI literacy can mitigate these risks. Professionals who embrace AI tools are likely to gain access to:

• Higher-paying roles

• Faster career progression

• Opportunities in emerging job categories linked to AI deployment, governance and innovation

Conclusion

Overall, the report paints a clear picture of a rapidly changing job market, where AI technologies are becoming fundamental tools in almost every sector. Indian professionals — especially those in mid-career positions — are responding proactively through upskilling and role adaptation, recognising that AI proficiency is no longer optional but essential for long-term career sustainability.

As AI continues to integrate into blue-collar and white-collar workflows alike, organisations that invest in structured training programs and enable on-the-job upskilling will be better positioned to build a future-ready workforce and stay ahead in a competitive global landscape.

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