Bharti Airtel receives DoT notice, to pay ₹2.13 lakh penalty for CAF audit non-compliance
Noor Mohmmed
16/Sep/2025

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Bharti Airtel received a notice from the Department of Telecommunications (DoT) for alleged subscriber verification non-compliance in July 2025.
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The penalty of ₹2.13 lakh relates to alleged lapses identified during the CAF audit conducted by DoT in Karnataka LSA.
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The company has opted not to contest the notice and will pay the penalty; no other operational or financial impact reported.
Bharti Airtel Limited, a leading telecom service provider in India, has reported a notice from the Department of Telecommunications (DoT), Karnataka LSA, concerning alleged non-compliance with subscriber verification norms. The notice, received on 15th September 2025, follows the Customer Application Form (CAF) audit conducted by DoT for the month of July 2025.
Under the license agreement with DoT, telecom operators are required to ensure adequate verification of customers before enrolling them as subscribers. Periodic audits are conducted to ensure adherence to these licensing terms. During the July 2025 CAF audit, DoT identified alleged lapses in Bharti Airtel’s subscriber verification process, which formed the basis for the penalty notice.
The notice imposes a penalty of ₹2.13 lakh, representing the maximum financial implication arising from this audit. Bharti Airtel has confirmed that it will not contest the penalty and will make the payment as instructed. The company also clarified that the matter has no further impact on its operations or finances beyond the levied penalty.
This disclosure has been made under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, ensuring transparency to shareholders and compliance with regulatory obligations. The company has provided all necessary details, including the nature of the alleged violation, date of receipt of the notice, and the action taken in response, in its formal filing to NSE and BSE.
Bharti Airtel continues to operate its services without any disruption, and the company remains committed to adhering to regulatory norms and maintaining robust compliance mechanisms across all subscriber verification processes.
The CAF audit and the associated penalty highlight the importance of strict adherence to subscriber verification procedures in the telecom sector. Bharti Airtel’s proactive compliance in paying the penalty demonstrates its commitment to regulatory compliance and corporate governance standards.
This development underscores the need for continuous monitoring and improvement of internal processes to avoid any recurrence of such issues in future audits. Shareholders and stakeholders are encouraged to view this disclosure in Bharti Airtel’s official filings to maintain awareness of regulatory compliance actions and their implications on the company.
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