Caste survey faces hurdles as employees highlight training gaps and technical issues
Noor Mohmmed
09/Oct/2025

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Employees’ association raises concerns about inadequate training for officials involved in the ongoing caste survey.
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Technical glitches during the survey are highlighted as potential threats to accurate data collection and survey reliability.
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The association urges GBA chief to address these challenges promptly to ensure smooth and effective survey implementation.
The ongoing caste survey has recently faced scrutiny from employees involved in its implementation. An employees’ association has formally written to the GBA chief, highlighting serious concerns regarding lack of training for field staff and persistent technical glitches in the data collection process. The communication underscores the potential risks these issues pose to the accuracy and reliability of the survey results, which are critical for policy-making and social welfare planning.
According to the employees’ association, officials assigned to collect caste data across various regions have not received adequate training on survey protocols, data entry procedures, and digital tools used for the process. This training gap has created confusion in the field, leading to inconsistent responses, delays in data collection, and frustration among staff and respondents alike. Many employees have reportedly struggled to adapt to the digital platforms designed for the survey, highlighting the urgent need for proper orientation and capacity building.
In addition to training concerns, technical issues have emerged as a major challenge. Reports indicate that the digital systems used to record caste details frequently malfunction or freeze, disrupting the workflow and increasing the likelihood of errors in the data. Such glitches not only slow down the survey process but also raise questions about the integrity of the collected data, which forms the basis for policy decisions on affirmative action, resource allocation, and social welfare schemes.
The employees’ association has urged the GBA chief to take immediate corrective measures. These include conducting refresher training sessions, improving digital infrastructure, resolving software bugs, and providing technical support to field staff. The association emphasized that addressing these issues is essential to maintain transparency, accuracy, and credibility of the caste survey, which has significant socio-economic and political implications.
Experts note that the success of a large-scale caste survey depends heavily on the preparedness and efficiency of field staff. Without proper training and reliable technology, there is a risk of collecting incomplete or incorrect data, which could compromise the purpose of the survey. Moreover, the public’s trust in the survey process may be affected if errors or inconsistencies are widely reported.
The correspondence also highlights that employees are facing on-ground challenges, such as respondent hesitancy, logistical difficulties, and difficulties in handling digital data entry tools. These issues collectively hinder the smooth functioning of the survey, making it crucial for authorities to act swiftly.
In conclusion, the caste survey, which is intended to provide comprehensive data for policy formulation, is currently grappling with operational challenges. The employees’ association’s letter to the GBA chief draws attention to critical issues like training deficiencies and technological glitches, urging prompt action to ensure that the survey is conducted effectively and produces reliable results. Resolving these challenges will be essential to maintain accuracy, credibility, and public confidence in one of India’s most significant socio-economic exercises.
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