Equitas Small Finance Bank Limited, widely known as Equitas SFB, has successfully completed nine years of operations, emerging as one of the largest Small Finance Banks in India. On September 5, 2025, the bank marked its 9th anniversary milestone with the launch of its newly upgraded Equitas 2.0 Mobile Banking App, reflecting its growing emphasis on digital transformation and customer-centric innovation. This launch not only celebrates its journey of trust and financial inclusion but also signals the bank’s readiness to move further into the digital-first banking era.

A decade of inclusive banking

Since its inception, Equitas Small Finance Bank has played a pivotal role in expanding access to financial services, especially for the unbanked and underbanked segments of society. Over the past nine years, it has transformed into a new-age financial institution catering not just to micro-entrepreneurs and small businesses but also to affluent and mass-affluent customers, SMEs, and corporates. The bank’s strong foundation is rooted in its vision of responsible banking, customer trust, and value-for-money solutions.

The journey of Equitas SFB has been marked by continuous innovation and the launch of customer-friendly products. The introduction of the Equitas 2.0 mobile app on its anniversary serves as a natural progression of this philosophy. By combining technology, convenience, and security, the bank has further strengthened its competitive edge in the digital banking landscape.

Launch of Equitas 2.0 mobile banking app

The highlight of the anniversary celebration was the unveiling of Equitas 2.0, a revamped mobile banking app designed to enhance customer experience. The new app comes with a host of smarter features that cater to both existing and new customers.

Key functionalities of Equitas 2.0 include:

• Online account opening for new customers, eliminating the need to visit branches.

• Booking and management of Fixed Deposits (FDs) and Recurring Deposits (RDs) through a seamless interface.

• Access to IPOs and Mutual Funds directly from the mobile app, empowering customers with investment opportunities.

• Card management features, allowing users to control debit card usage, block/unblock cards, and set limits.

• Utility and bill payments, making day-to-day transactions easier and quicker.

• Goal-based deposits to help customers achieve their savings and financial planning targets.

• Redemption of reward points and other loyalty benefits.

• Service request tracking and management to ensure transparent and efficient service delivery.

These features highlight the bank’s commitment to customer convenience and digital empowerment.

Leadership perspective

Commenting on the occasion, Mr. Vasudevan P N, MD & CEO of Equitas Small Finance Bank, expressed excitement about the launch. He stated that the Equitas 2.0 mobile banking app reinforces the bank’s presence in the digital ecosystem while offering customers a faster, smarter, and more secure way of banking. He emphasized that the launch reflects the hard work and dedication of the bank’s technology team and is a step forward in realizing the vision of banking with convenience.

Further elaborating, Mr. Balaji Nuthalapadi, Executive Director – Technology & Operations, noted that this launch is not just an upgrade but a strategic move towards creating a super app. Over time, Equitas SFB envisions the app evolving into a comprehensive platform that integrates services beyond banking. This includes possibilities such as e-commerce, ticketing, and entertainment, making the app a one-stop destination for customers’ lifestyle and financial needs.

Building a digital-first future

The launch of Equitas 2.0 mobile banking app comes at a time when digital banking adoption in India is rapidly increasing. Customers are seeking fast, secure, and versatile banking solutions, and banks are responding with advanced digital tools. By launching Equitas 2.0, the bank has positioned itself strongly in the digital-first banking race, aiming to meet the evolving expectations of both retail and corporate clients.

Equitas SFB’s digital strategy aligns with broader trends in the banking industry. With UPI payments, digital wallets, and mobile banking becoming an integral part of daily life, the bank is committed to ensuring seamless access to services anytime, anywhere. The introduction of goal-based deposits and investment options within the app also reflects the growing demand for personalized financial planning solutions.

Strengthening customer trust

As Equitas Small Finance Bank celebrates nine years of success, it acknowledges that its growth has been built on a strong foundation of customer trust. By continuously innovating and investing in technology-driven solutions, the bank ensures that it remains relevant in a highly competitive banking sector.

The revamped Equitas 2.0 app symbolizes the bank’s long-term commitment to customer satisfaction. Its focus on simplicity, speed, and security ensures that users can manage their finances with ease while enjoying enhanced protection against digital threats.

Future vision of Equitas SFB

Looking ahead, Equitas Small Finance Bank aims to continue its journey of growth by embracing technology, customer-centric solutions, and inclusive banking practices. The plan to evolve Equitas 2.0 into a super app reflects the bank’s forward-looking vision of offering customers not just banking services but an integrated platform for all their needs.

This vision aligns with the changing consumer behavior in India, where banking and lifestyle services are increasingly converging. By integrating services such as e-commerce and ticketing within the app in the future, Equitas SFB hopes to provide a holistic ecosystem that strengthens customer engagement and loyalty.

Conclusion

The celebration of Equitas Small Finance Bank’s 9th anniversary with the launch of the Equitas 2.0 mobile banking app marks a significant milestone in its journey. From being a pioneer in financial inclusion to becoming a digital-first bank, Equitas SFB has consistently evolved with the times.

The Equitas 2.0 app is not just an upgrade but a commitment to future readiness, blending banking, convenience, and lifestyle solutions into one platform. With this strategic launch, Equitas SFB has taken another step towards empowering customers, strengthening its position as a leading Small Finance Bank in India.

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