India’s Global Capability Centres (GCCs) are experiencing unprecedented growth, with the sector projected to create 4.25-4.5 lakh new jobs in 2025. A report by NLB Services highlights that GCCs are on track to employ 3.3 million professionals by 2030, reinforcing India’s position as a leading global hub for capability centres.

India: The Top Destination for GCC Expansion

India has become the preferred destination for multinational companies setting up Global Capability Centres, thanks to its highly skilled workforce, cost-effective operations, and favorable government policies. Currently, the country houses over 1,900 GCCs, and this number is expected to surpass 2,100 centres by 2030, driving significant employment opportunities.

The report further indicates that 35% of companies operating in India’s GCC ecosystem plan to expand their workforce by 50-100% in the coming years. Cities such as Bengaluru, Mumbai, Pune, and Chennai are leading this growth, with 42% of GCCs anticipating a 50% workforce expansion by 2030.

Women in the Workforce: A Rising Trend

A notable shift in hiring patterns is the sharp increase in female workforce participation. 61% of GCCs have set a target to increase their female workforce by over 50% by 2030, a significant leap from just 7% of companies expecting similar growth in 2025. This trend highlights the industry’s commitment to diversity and inclusion, paving the way for a more balanced and inclusive work environment.

Key Sectors Driving GCC Hiring

With the evolution of GCC 4.0, companies are prioritizing critical skill sets in industries such as:

• Financial services
• Marketing and digital advertising
• Engineering and manufacturing
• Sustainability and talent management

This shift reflects the growing demand for high-value capabilities in India’s expanding digital economy.

National Framework and Budget Support for GCC Growth

The FY26 Budget has introduced a national framework aimed at boosting GCC operations in Tier II and III cities, accelerating the sector’s expansion beyond metro hubs. This initiative will further enhance India’s position in the global GCC market, allowing for more diverse hiring and increased access to niche talent pools.

India’s GCC Market to Reach Rs. 8.76 Lakh Crore by 2030

As companies continue their aggressive hiring strategies and business expansions, India’s GCC sector is set to achieve a market valuation of nearly Rs. 8.76 lakh crore (US$ 100 billion) by 2030. This marks a historic milestone, solidifying the nation’s role as a global powerhouse in capability centres.

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