HCLTech Acknowledged as a Leader in Gartner Magic Quadrant for Outsourced Digital Workplace Services

Team FS

22/May/2024

Key Points:

HCLTech recognized as a Leader in the 2024 Gartner Magic Quadrant for Outsourced Digital Workplace Services (ODWS).
HCLTech's consulting-led approach focuses on personalized client and employee experiences, technology simplification, and transformation support.
The company's emphasis on experience-level agreements (XLAs), organizational change management (OCM), and continuous improvement initiatives contributes to its leadership in the digital workplace sector.

HCL Technologies, a prominent global technology company, has achieved a significant milestone by being named a Leader in the 2024 Gartner Magic Quadrant for Outsourced Digital Workplace Services (ODWS). This recognition underscores HCLTech's commitment to innovation and excellence in delivering transformative digital workplace solutions to its clients.

Consulting-Led Approach for Workplace Transformation

HCLTech's success in the digital workplace domain is attributed to its consulting-led approach, which prioritizes personalized client and employee experiences. By simplifying technology choices and supporting clients in their transformation journeys, HCLTech enables organizations to adapt to evolving business needs effectively.

Focus on Experience-Level Agreements and Continuous Improvement

A key differentiator for HCLTech is its strong focus on experience-level agreements (XLAs), organizational change management (OCM), and continuous improvement initiatives. These efforts ensure that clients receive sustainable, accessible, inclusive, and compassionate workplaces that enhance productivity and employee satisfaction.

Senior Vice President's Perspective

Rakshit Ghura, Senior Vice President and Global Head of Digital Workplace Services and Unified Service Management at HCLTech, emphasized the significance of the company's holistic workplace transformation approach. He expressed pride in HCLTech's vision, customer success, and leadership in the digital workplace sector.

Conclusion

HCLTech's recognition as a Leader in the Gartner Magic Quadrant for Outsourced Digital Workplace Services reaffirms its position as a trusted partner for organizations seeking to drive digital transformation and enhance workplace experiences. With a commitment to innovation, customer satisfaction, and continuous improvement, HCLTech remains at the forefront of shaping the future of digital workplaces worldwide.

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