HCLTech announced the expansion of its digital transformation partnership with Transport for NSW, the transport and roads agency of the New South Wales government, Australia. On Thursday, October 24, HCLTech revealed that it had signed a new five-year agreement under which it will provide end-to-end managed services for critical applications, platforms, and cloud operations, aiming to improve service delivery and customer experience for the agency.

This enhanced partnership reflects HCLTech's growing presence in Australia’s public sector and further strengthens its position as a leader in delivering digital transformation solutions. The company has been tasked with managing over 260 applications for Transport for NSW, with a strong focus on continuous improvements through the use of AI, automation, and embedded security services. The goal is to create a robust, secure, and future-ready technology infrastructure that ensures operational resilience and service reliability for one of Australia’s largest government agencies.

This collaboration will help Transport for NSW scale its technology landscape and adopt new solutions, including the onboarding of innovative transport applications. By integrating cutting-edge security, innovation, and automation, the partnership is designed to drive operational efficiencies while ensuring that the agency is able to adapt to evolving customer demands and business requirements.

Sonia Eland, the Executive President and Country Manager for Australia and New Zealand at HCLTech, stated: "This partnership is a significant win for HCLTech not only in Australia but across the broader APAC region. Managing over 260 applications for Transport for NSW allows us to showcase our expertise in delivering resilient, secure, and scalable digital solutions."

This agreement underscores HCLTech’s commitment to helping clients, particularly in the public sector, build a modern IT infrastructure that is agile, secure, and scalable. The collaboration aims to future-proof operations at Transport for NSW by leveraging HCLTech's global expertise in cloud operations, managed services, and digital innovation.

Transport for NSW is responsible for overseeing the development, management, and delivery of public transport services across New South Wales, including bus, train, and ferry services. With the increasing demand for technology-driven solutions in public transport, HCLTech’s role in providing managed services for the agency’s critical operations will play a key role in supporting these efforts. The focus on security will ensure that Transport for NSW’s technology infrastructure remains resilient against potential cyber threats, while the integration of AI and automation will enable the agency to optimize its resources and provide enhanced services to the public.

HCLTech has operated in Australia for more than 20 years, with over 2,400 employees across Australia and New Zealand. Globally, the company has a workforce of over 218,000 professionals spread across 59 countries, providing services to clients in a range of industries including financial services, manufacturing, healthcare, telecom, and public services. For the 12 months ended September 2024, HCLTech reported consolidated revenues of $13.7 billion.

On the stock market, shares of HCLTech were trading at ₹1,840.05 apiece, down by 0.32% on the BSE around 10:20 am on October 24. Despite the minor dip, HCLTech stock has delivered impressive gains of 24% in the past six months and 50% over the last year. Year-to-date, the company’s shares have provided a return of 24.3% in 2024. Investors have shown confidence in HCLTech’s growing presence in the digital transformation space and its ability to secure high-value contracts in both the public and private sectors.

HCLTech’s expanding footprint in the Asia-Pacific (APAC) region is a clear indication of the company’s long-term strategy to become a leader in digital transformation services. By leveraging advanced technologies such as AI, automation, and cloud services, HCLTech is positioning itself to meet the growing demand for resilient and scalable IT solutions across various industries.

The partnership with Transport for NSW is a critical part of this strategy, as it allows HCLTech to demonstrate its capabilities in managing large-scale IT operations for public sector clients. With the rising demand for sustainable public transport solutions, HCLTech’s expertise in managing complex digital ecosystems will play a pivotal role in enhancing public service delivery in Australia.

This development is also aligned with HCLTech’s broader goals of expanding its global footprint and increasing its market share in key sectors such as public services and transportation.

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HCLTech’s ongoing success with Transport for NSW is a clear indication that the company is well-positioned to continue its growth trajectory in the digital transformation sector. As public sector agencies in Australia and beyond continue to seek out innovative technology solutions, HCLTech will remain a leading provider of resilient and scalable digital services, driving technological advancement in critical sectors across the globe.