LTIMindtree USA, the American subsidiary of LTIMindtree, announced a strategic partnership with Voicing.AI, a cutting-edge startup specializing in transforming customer engagement through its proprietary Agentic AI technology. This collaboration is set to enhance how businesses interact with their customers by leveraging advanced voice technology for personalized, human-like communication across multiple languages.

A Revolutionary Partnership

Voicing.AI is at the forefront of AI-powered solutions, delivering conversational, contextual, and emotional intelligence that redefines customer interactions. The platform supports over 20 languages, making it adaptable for global enterprises. By integrating this technology into existing enterprise ecosystems, LTIMindtree aims to improve cost efficiency, mitigate operational risks, and enhance the customer experience.

This partnership underscores LTIMindtree's commitment to responsible AI adoption while fostering innovative solutions that address critical business challenges, such as revenue leakages and interaction personalization.

Technological Advancements

The Voicing.AI platform seamlessly integrates with custom tools, structured and unstructured knowledge bases, CRM systems, and leading call management platforms. Its robust infrastructure is compliant with industry-leading security standards, including SOC2 and HIPAA, ensuring data integrity and multi-layered protection.

Debashis Chatterjee, CEO and Managing Director of LTIMindtree, highlighted the company's vision, stating, “Our investment in Voicing.AI aims to redefine how businesses interact with their customers through intelligent automation and AI.”

Abhi Kumar, Co-Founder of Voicing.AI, emphasized the transformative nature of their technology: “Voicing.AI powers personalized connections, fostering meaningful interactions through advanced AI.”

Market Impact

The announcement had a positive impact on LTIMindtree’s stock performance, with shares trading 0.97% higher at ₹6,222.85 on the BSE. Investors view this partnership as a strategic move that could unlock significant value for clients and shareholders alike.

Unlocking Potential

The integration of Voicing.AI's technology within LTIMindtree's framework will empower enterprises to:

• Streamline operational workflows and reduce costs.
• Enhance customer satisfaction through personalized engagement.
• Drive revenue growth by addressing critical operational inefficiencies.

Strong Compliance and Security

Voicing.AI's adherence to stringent security protocols ensures that the integration will not compromise data security. The technology is fully compliant with SOC2, HIPAA, and features robust multi-layered data protection protocols.

This collaboration represents a milestone in LTIMindtree's ongoing journey to leverage innovative technologies, reaffirming its position as a leader in the IT services sector.

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