RBL Bank Appoints Narendra Agrawal as Head of Branch Banking & Retail Liabilities
Team Finance Saathi
01/Mar/2025

What's covered under the Article:
- RBL Bank appoints Narendra Agrawal as Head of Branch Banking & Retail Liabilities, effective March 1, 2025.
- Narendra Agrawal brings over 25 years of retail banking experience from Kotak Mahindra Bank, Citi Bank, and ICICI Bank.
- His leadership will focus on enhancing RBL Bank’s retail banking operations and driving strategic business growth.
RBL Bank Limited, a leading private sector bank in India, has announced a major leadership change in its senior management team. The bank has appointed Narendra Agrawal as the Head of Branch Banking & Retail Liabilities, with effect from March 1, 2025. This appointment aligns with RBL Bank’s strategic vision to strengthen its retail banking operations and enhance its market presence across multiple segments.
The announcement was made in compliance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, ensuring transparency and adherence to corporate governance norms. RBL Bank disclosed the appointment details in an official communication to the BSE Limited (BSE) and the National Stock Exchange of India Limited (NSE), marking a significant update for its investors and stakeholders.
Narendra Agrawal’s Extensive Banking Experience
With over 25 years of experience in the retail banking sector, Narendra Agrawal is recognized for his expertise in managing large teams, scaling business operations, and driving high business volumes across multiple banking products and customer segments. His strong digital mindset and ability to develop new business segments make him a valuable addition to RBL Bank’s leadership team.
Before joining RBL Bank, Narendra Agrawal held leadership positions in some of the country’s most prominent banking institutions, including:
- Kotak Mahindra Bank
- Citi Bank
- ICICI Bank
His track record includes revitalizing market strategies, strengthening customer engagement, and leading business development efforts in various retail banking domains. He holds a Bachelor of Commerce (B.Com) degree, is a Chartered Financial Analyst (CFA), and has completed a Post Graduate Diploma in Business Administration, equipping him with the necessary skills to lead RBL Bank’s retail banking expansion.
Impact on RBL Bank’s Retail Banking Strategy
As the Head of Branch Banking & Retail Liabilities, Narendra Agrawal will oversee branch network expansion, customer acquisition strategies, and deposit mobilization efforts. His role will involve enhancing customer service offerings and implementing digital banking initiatives to improve customer experience. With the Indian banking industry witnessing rapid digital transformation, his digital-first approach will help RBL Bank drive innovation in retail banking.
This move comes at a time when RBL Bank is focusing on strengthening its retail banking portfolio and positioning itself for future growth. His expertise in retail liabilities, deposit mobilization, and customer engagement will be instrumental in shaping RBL Bank’s long-term retail banking strategy.
Corporate Governance and SEBI Compliance
The appointment of Narendra Agrawal aligns with SEBI’s corporate governance framework, ensuring that leadership transitions are disclosed to investors and regulatory authorities in a transparent manner. Under Regulation 30 of the SEBI Listing Regulations, RBL Bank has ensured timely disclosure of this senior management change.
Additionally, as per Regulation 46(2) of SEBI Listing Regulations, the details of this appointment have been made available on RBL Bank’s official website to maintain transparency and compliance with regulatory guidelines.
Looking Ahead: RBL Bank’s Growth Trajectory
With this new leadership appointment, RBL Bank aims to leverage Narendra Agrawal’s expertise in branch banking and retail liabilities to enhance its banking operations and improve overall customer experience. His ability to drive innovation and execute customer-centric banking strategies will play a key role in strengthening RBL Bank’s position in the competitive retail banking segment.
The Indian banking industry is evolving, with an increased focus on digital banking, personalized customer experiences, and regulatory compliance. RBL Bank’s decision to onboard an industry expert like Narendra Agrawal reflects its commitment to enhancing operational efficiency and delivering value-driven banking solutions.
Moving forward, investors, customers, and industry experts will closely watch how Narendra Agrawal’s leadership influences RBL Bank’s retail banking segment and contributes to its growth in the financial sector.
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