Surge in Loan Demand Triggers Job Growth in India’s BFSI Sector Ahead of Festive Season

Team Finance Saathi

    01/Oct/2024

What's covered under the Article:

Demand for personal and vehicle loans has increased by 12% in the last four months, prompting job growth in the BFSI sector.

The festive season is expected to boost job openings in retail lending and microfinance from 12,000 to 19,000.

Financial institutions are focusing on upskilling employees and expanding their workforce to meet heightened market demands.

According to a recent report by TeamLease Services, the demand for personal and vehicle loans, including both two-wheelers and four-wheelers, has surged by 12% over the past four months. This increase is particularly significant as the festive season approaches, prompting the Banking, Financial Services, and Insurance (BFSI) sector to gear up for a rise in customer activity and transactions.

With the festive shopping season commencing from Ganesh Chaturthi in September and continuing through November, financial institutions are strategically focusing on building a skilled workforce to deliver efficient customer service and enhance their digital banking operations. This proactive approach is essential for managing the expected influx of customers looking for personal loans, vehicle loans, and other financial products.

The report projects that job opportunities in retail lending and microfinance institutions (MFI) will significantly increase, with openings expected to rise from 12,000 to 19,000. This growth is driven by the rising demand for small-scale lending solutions and the sector's commitment to promoting financial inclusion. Moreover, MFI services are anticipated to grow by 25%, reflecting the sector's emphasis on providing accessible financial services to underserved communities.

In addition to the growth in retail lending and MFIs, hiring in payment services is projected to increase by a staggering 41%. The credit card segment is also expected to see a 32% rise in job openings, driven by the expansion of digital payment solutions and credit offerings, especially during the festive period. This trend underscores the broader shift towards digital banking, where financial institutions are adapting to the evolving landscape of customer expectations.

Mr. Krishnendu Chatterjee, VP and Business Head at TeamLease Services, emphasized the rapid evolution of the BFSI sector, stating, "The festive season is always a high-pressure time for the BFSI sector, but this year, we are seeing exceptional growth in demand for skilled employees." His insights highlight the industry's readiness to embrace this exceptional growth and the importance of a well-prepared workforce to meet increased activity levels.

As financial institutions not only expand their workforce but also focus on upskilling current employees, the emphasis on digital innovation and customer-centric services becomes paramount. This dual approach ensures that the BFSI sector is well-prepared to deliver exceptional service and meet the heightened market demands during this busy period.

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