Bank of Sydney has made a major move in its digital transformation by subscribing to the Infosys Finacle Digital Banking Suite hosted on Amazon Web Services AWS. This decision signals a powerful shift in the banks strategy to embrace modern, scalable, and customer-centric technology infrastructure.

The announcement, made on May 21, 2025, reflects Bank of Sydneys aim to deliver superior staff and customer experiences, reduce cost and complexity through digitization and automation, and enable long-term growth by leveraging next-generation digital capabilities.

Infosys Finacle, a product of EdgeVerve Systems, which is a wholly owned subsidiary of Infosys, will provide the cloud-native Finacle Digital Banking Suite to Bank of Sydney in a Software-as-a-Service SaaS model on AWS Cloud.

Suite of Finacle Solutions

The subscription covers a range of advanced Finacle services including the Finacle Core Banking Solution, Digital Engagement Hub, Online Banking, Mobile Banking, and Digital Onboarding. These tools are designed to streamline operations, improve customer service, and support innovation at scale.

By leveraging this suite, Bank of Sydney will:

• Accelerate transformation using the Finacle Reference Bank preconfigured for Australian banking needs

• Deliver seamless omni-channel self-service capabilities through mobile and online platforms

• Simplify its IT landscape by retiring multiple legacy systems and reducing technical debt

• Enable scalable innovation through configuration-driven product design and open API integration

• Gain operational agility by using AWS for elastic scalability and secure digital services

Executive Perspectives

Melos Sulicich, Chief Executive Officer of Bank of Sydney, emphasized that the banks strategic goal is to become the leading deposit bank in Australia. To do so, it must keep pace with evolving customer expectations, regulatory shifts, and digital innovations.

According to him, transforming the banks technology stack is essential to achieving these goals. With Infosys Finacle, Bank of Sydney gains a proven transformation partner and a next-generation banking platform capable of meeting the future demands of its customers and operations.

Jamie Simon, Director of Banking and Financial Services for Australia and New Zealand at AWS, said that the partnership is a commitment to providing banks with scalability, agility, and flexibility. He highlighted that Finacle on AWS enables faster time to market, better customer experiences, and secure integration of digital banking services.

Sajit Vijayakumar, Chief Business Officer and Global Head at Infosys Finacle, stated that this collaboration marks a key milestone in Infosys Finacles growing presence in Australia. He pointed out that the cloud-native suite will help Bank of Sydney modernize effectively, improving engagement and operational efficiency while supporting continuous innovation.

About Bank of Sydney

Bank of Sydney is an Australian financial institution operating since 2001 under a full banking license. It has branches in Sydney, Melbourne, and Adelaide. The bank is independently operated and complies with all Australian regulations under bodies such as APRA and ASIC. It is also a member of the Australian Banking Association ABA.

The bank is committed to creating real value for its customers, staff, and communities by staying ahead of the curve in digital services and operational excellence.

About Infosys Finacle

Infosys Finacle is a global leader in digital banking solutions. It is a business unit of EdgeVerve Systems, a wholly owned product subsidiary of Infosys. The company offers a comprehensive suite of banking services that enable institutions to engage, innovate, operate, and transform effectively.

Finacle solutions are designed to meet the core banking, lending, digital engagement, payments, cash management, wealth management, treasury, analytics, AI, and blockchain requirements of banks worldwide.

Used in over 100 countries, Finacle helps more than one billion individuals and millions of businesses to manage their financial needs with confidence and ease.

Strategic Importance for the Region

The Bank of Sydney Infosys Finacle partnership demonstrates a blueprint for digital transformation in the Australian banking sector. As regulatory frameworks, consumer expectations, and digital trends continue to evolve, banks are under pressure to upgrade their technology stack to remain competitive.

This move to a cloud-first digital core offers several key advantages such as better customer onboarding, real-time transaction capabilities, and enhanced product rollout flexibility.

Furthermore, the SaaS model provides predictable costs, streamlined upgrades, and scalable computing resources — all crucial in todays banking landscape.

The use of AWS ensures that the platform remains robust, secure, and compliant with Australian standards while delivering innovation at speed.

Risk and Safe Harbor

As with any forward-looking strategy, there are inherent risks associated with technology transformations. Infosys has stated that the information shared includes forward-looking statements that are subject to market, technological, regulatory, and geopolitical uncertainties.

However, with experienced players like Infosys Finacle and AWS involved, Bank of Sydney is well-positioned to mitigate these risks and make significant progress in its modernization journey.

Conclusion

Bank of Sydney’s adoption of the Infosys Finacle Digital Banking Suite on AWS marks a transformative chapter in its evolution as a future-ready bank. The partnership is a clear step toward delivering world-class digital banking services, optimizing operational costs, and enabling innovation at scale.

As financial institutions across Australia and beyond look to modernize their operations, this collaboration stands out as a prime example of how cloud-first, SaaS-enabled, and customer-focused digital banking platforms can reshape the future of banking.

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